Privacy Policy

1. Information We Collect

RAXE collects minimal information. When you visit our website, we may collect standard web analytics data such as page views, referral sources, and browser type through Google Analytics. This data is aggregated and does not personally identify you.

If you join our waitlist or submit an enterprise inquiry, we collect the information you provide, such as your email address, name, and company. This information is stored in Airtable and used solely to communicate with you about RAXE products and services.

RAXE Defend Community Edition collects no data by default. All scanning happens entirely on your device. There are no analytics calls, no telemetry, and no data transmitted to RAXE servers unless you explicitly opt in.

2. How We Use Information

We use the information we collect to:

• Operate and improve the RAXE website
• Respond to enterprise inquiries and support requests
• Send product updates to waitlist subscribers (opt-in only)
• Understand aggregate usage patterns on our website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Website data is hosted on Google Cloud Platform (App Engine). Waitlist and inquiry data is stored in Airtable. Both services maintain industry-standard security practices including encryption in transit and at rest.

We retain your data only as long as necessary to provide the services you requested. You may request deletion at any time by contacting us.

4. Third-Party Services

Our website uses the following third-party services:

• Google Analytics for aggregated website usage statistics
• Airtable for storing waitlist and enterprise inquiry submissions
• Google Cloud Platform for website hosting

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies.

5. Your Rights

If you are located in the European Economic Area, you have certain rights under GDPR, including:

• The right to access personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to data portability

To exercise any of these rights, contact us at privacy@raxe.ai. We will respond within 30 days.

6. Community Edition Software

RAXE Defend Community Edition is free software licensed under the RAXE Community Edition License. The software runs entirely on your infrastructure and collects no data by default.

The optional browser-based live demo on our website processes prompts entirely in your browser using on-device ML models. No prompt content is sent to our servers.

7. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be noted on this page with an updated effective date. Your continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions or requests, contact us at privacy@raxe.ai.